About Us
Last Updated: 14 August 2026
Welcome to Dorella
Dorella is an independently operated UK online fashion boutique specialising in women’s fashion, dresses and ladies apparel. We curate stylish, wearable versatile pieces with careful attention to design, fabric quality and everyday comfort, suitable for daily wear, casual outings, travel events and formal occasions. Our store is built on the Shopify secure e-commerce platform, supporting easy browsing, encrypted checkout, streamlined order processing and consistent after-sales service for customers across the United Kingdom.
Who We Are
Dorella is a standalone online retailer registered in Glasgow, United Kingdom. We are not a marketplace platform and only act as an authorised reseller for third-party brands where explicitly noted on individual product pages. As a small independent Shopify business, our core goal is to deliver a transparent, reliable and straightforward shopping experience compliant with all UK consumer protection regulations. Every item in our collection is selected for aesthetic appeal, durable materials, comfortable fit and full statutory buyer protections.
Our Product Standards
Our core range focuses on women’s everyday wear, casual dresses and occasion dresses tailored for UK shoppers, with three fixed listing rules:
- Practical and stylish: Designed for all-day comfort and multi-scenario use
- Detailed product information: Complete size guides, colour options, fabric composition and delivery notes on each listing
- Clean user-friendly site navigation for simple and confident shopping
Order Fulfilment Process
All orders are processed, packed and dispatched from our Glasgow premises strictly following our published Shipping Policy, Return Policy and UK legal requirements. We collaborate with trusted UK suppliers and domestic couriers to ship orders efficiently and send live tracking alerts to your registered email once dispatched.
Our Core Commitments
- Accurate product descriptions, live pricing and up-to-date stock levels
- Full set of UK law compliant store policies accessible before checkout
- Responsive customer service for size advice, tracking enquiries, returns and refund support
- Strict payment data protection: We never store full debit/credit card details or CVV codes; all checkout payments run on Shopify’s PCI encrypted secure system.
Full Business Details
Trading Name: Dorella Website: www.dorella.shop Business Type: Independent UK Online Women’s Fashion Retailer Main Category: Women’s Fashion, Dresses & Ladies Apparel Operating Country: United Kingdom
Registered Address: Dorella 38 Saltmarket Pl, Glasgow G1 5NF, United Kingdom
Support Email: hello@dorella.shop Support Phone: +44 870 212 5325
Working Hours (BST): Monday to Saturday: 9:00 AM – 6:00 PM Sunday: Closed
We aim to reply to all valid customer messages within 24–48 working hours.
Contact Us
Email: hello@dorella.shop
Phone: +44 870 212 5325 Website: www.dorella.shop
Thank you for shopping with Dorella.
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